Effective Date: 12 September 2026
Hive Design respects the privacy of its clients and website visitors. This policy explains what personal information Hive Design collects, why it is collected and how it is handled.
1. Information We Collect
We collect the following types of personal information:
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Name: To identify you and address you appropriately.
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Email Address: To communicate with you regarding your inquiries, provide updates, and follow up on our services.
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Phone Number: To contact you for follow-ups and provide timely support or information.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
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Respond to enquiries and provide quotes
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Communicate with clients about projects
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Provide web design and related services
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Manage invoices and payments
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Maintain and operate the business securely and efficiently
Hive Design only uses personal information where there is a lawful basis to do so, such as providing a requested service, complying with a legal obligation or where processing is necessary for the legitimate interests of the business.
3. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorised access, disclosure, or alteration. These measures include:
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Data Encryption: We use encryption protocols to protect data transmitted over the internet.
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Access Control: Access to your personal information is restricted to authorised personnel only.
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Regular Security Audits: We conduct regular reviews of our security practices to ensure your information is safeguarded.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
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Legal Obligations: We may disclose your information when required by law or in response to legal processes.
5. Your Rights
You have the following rights regarding your personal information:
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Access: You have the right to request a copy of the personal information we hold about you.
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Correction: You can request that we correct any inaccuracies in your personal information.
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Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
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Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Hive Design